THE SAFR MODEL OF HEALTH INFORMATION EXCHANGE
Upon graduation from the University of California, Los Angeles Emergency Medical Technician’s (EMT) course, James was invited by the publisher of EMS World to submit a column researching a topic that interested him. He chose to research and write about how first responders are using cloud-based Software-as-a-Service (SaaS) to access patient records on-site of an emergency medical call to save time, reduce ambiguity, and ensure better outcomes for the patient. James’ interest in this topic stemmed from his interest in enterprise software and previous work experience as a sales and marketing representative for a handful of SaaS companies.
James’ research process included:
- Understanding the first-hand user experience of operating tablets on a call while working as an EMT in Los Angeles County.
- Gathering research from government agencies to inform the thesis.
- Solicit feedback from experts in the prehospital care field.